Product Updates

The newly proposed SEC climate disclosure rule and what this means for public companies

How important has sustainability become for businesses? In the past decade, sustainability has gone from being a “nice to have” to a “must-have” for many organizations. More and more businesses are incorporating sustainable practices into their operations as they recognize the importance of environmental stewardship. The U.S. Securities and

Returns & Exchanges

Happy Returns vs. AfterShip Returns: Which is Best for Your Business?

Are product return worries keeping you awake at night? Do you wish there was a better way to manage returns within Shopify? If the answer to both questions is yes, you need to familiarize yourself with solutions designed to simplify returns and even *shock alert* transform them into an advantage.

Shippo vs. AfterShip Postmen: Which is Best for Your Business?

Do you rely on multiple carriers to get products to your customers? Are you looking for a way to integrate their shipping software into your eCommerce website or enterprise system? Good news: Shipping APIs have got you covered. Shipping APIs (application programming interfaces) are software connectors that allow two different

Returns & Exchanges

ReBOUND vs AfterShip Returns Center: Which is Best for Your Business?

Got a return request from a customer? Don’t panic! Not only are returns a very normal part of the eCommerce world (30% of all online orders are returned [https://www.invespcro.com/blog/ecommerce-product-return-rate-statistics/]), but they actually provide you with a chance to sprinkle in some post-purchase delight. The

AfterShip adds 12 new couriers from March 14 to April 12, 2022

The need for reputable and reliable couriers is only growing and is indeed the first step to keeping your customers informed at every step of the delivery process. We have partnered with more reliable couriers to ensure a memorable shipping experience for your customers. Here are the new additions to

Returns & Exchanges

The Top Rebound Returns Alternatives and Competitors

Returns can be costly and time-consuming for businesses, so it's important to have a system in place that makes the process as easy and efficient as possible. When looking for a returns platform, it's important to consider the needs of your business. Some things to consider

Linc Global vs. AfterShip: Which Is Right for Your Business?

As an eCommerce business, you probably depend on carriers to provide tracking updates to your customers. However, carriers often miss the point when it comes to personalizing and enriching the post-purchase customer experience. For example, you won’t see the likes of UPS or China Post engaging shoppers with post-purchase

The Importance of Post-purchase Behavior for Growing eCommerce Brands

In your mind, where does the customer journey end? A lot of thought and effort goes into acquiring customers, but what online retailers often forget is that the post-purchase phase is also a critical time for customer retention and growth. In fact, it's often said that the true

Easyship vs. AfterShip: What is the Right Shipping Solution for Your Business?

Is your business using the right shipping solution to get your products into your customers' hands? AfterShip and Easyship are both great shipping solutions, but they have different features that might make one better for you than the other. In this article, we will compare the two platforms so

Returns & Exchanges

Loop Returns vs AfterShip Returns Center: Which is Best for Your Business?

In case you didn’t know, selling products as an eCommerce brand is only half the battle. Almost 30% of your sold products [https://www.invespcro.com/blog/ecommerce-product-return-rate-statistics/] will make their way back to your business—whether they’re damaged, faulty, or just the wrong size. Since you’ll

Returns & Exchanges

Narvar vs AfterShip Returns: Which is the Right Returns Management Solution for Your Business?

eCommerce businesses have to deal with returns regularly. When customers are not happy with their purchase, they often want to return the item and get their money back. This can be a hassle for your business. You have to package the product, print out a shipping label, and then go

EasyPost vs. AfterShip: Which Shipping Solution is Right for You?

Are you looking for a better way to track your shipments? AfterShip and EasyPost are both great shipment tracking platforms, but they have different features that might make one better for you than the other. Here’s a breakdown of the pros and cons of each platform so you can

Returns & Exchanges

Returnly vs. AfterShip Returns: Which is Best for Your Business?

Yay! Someone has bought a product from your eCommerce store. The bad news is, they’re now looking to return their purchase. Except actually, it’s not all bad because returns present an opportunity to improve customer satisfaction. Research reveals that 92% of shoppers [https://www.invespcro.com/blog/ecommerce-product-return-rate-statistics/

The Top Narvar Alternatives and Competitors

Looking for an alternative to Narvar, but not sure where to start? You're not alone. Finding the right shipment tracking software can be an overwhelming stage in your eCommerce journey— you've already put in the hard work to bring your products to life and market them

AfterShip adds 8 new couriers from February 22 to March 13, 2022

Working with renowned and reliable courier services can propel momentum in your eCommerce business and bridge the gap between you and your customers. We are excited to announce the new addition of trusted and reputable couriers that help ensure your customers enjoy a smoother post-purchase experience. Here are the new

Malomo Vs. AfterShip: Which is best for your business?

Ecommerce is booming, and so are the modern shopper’s expectations for the brands they engage with. To stand out from the crowd, online retailers are in an arms race to provide market-leading customer experiences. Yet, one post-purchase opportunity that still gets overlooked by even the savviest of eCommerce brands

Returns & Exchanges

Optimize your returns management with the revamped ‘Analytics Dashboard’

The majority of the merchants are well aware of the harsh reality of the eCommerce space that returns generate monetary losses, and if you fail to manage them effectively, you will end up losing a big chunk of your customer base. AfterShip Returns Center has launched the new ‘Analytics Dashboard’

Convey Vs. AfterShip: Which is best for your business

In today’s ecommerce environment, customers expect a seamless order tracking experience. Whether it’s same-day or two-day shipping, one carrier or multiple carriers involved, they want real-time visibility into their packages — across multiple touchpoints — without having to jump through a dozen multiple hoops. Convey and AfterShip are two shipment

AfterShip adds 17 new couriers from January 28 to February 22, 2022

Speed, reliability, and convenience are the most crucial factors when it comes to keeping your online business competitive with efficient eCommerce shipping. AfterShip has been working relentlessly to offer customers the finest last-mile shipment tracking services so that they don't have to switch between multiple courier websites to

AfterShip adds 15 new couriers from January 5 to January 27, 2022

A reliable courier service can effectively bridge the gap between you and your customers. AfterShip partnered with more trusted and reputable couriers to ensure you build a level of trust with your customers where they are happy to purchase more products from your store in the future. Here are the

Returns & Exchanges

Integrate Gorgias with AfterShip Returns Center to improve customer service

Are you an AfterShip Returns Center user? If yes, here’s a good news for you 😊 AfterShip Returns Center now supports integration with Gorgias. Gorgias is a popular customer service app for eCommerce businesses that aims to turn customer support into profit pools. Why integrate Gorgias with the AfterShip Returns

AfterShip adds 10 new couriers from 16th December 2021 to 4th January 2022

In this hyper-competitive market, seamless tracking of orders, timely shipment deliveries, good technical support, hassle-free return/refund process are some aspects of the post-purchase journey that can make or break your brand’s reputation. The post-purchase experience highly influences a customer's opinion about your brand and their decision

Tracking & Shipping

Send tracking updates via SMS to customers based on their timezone

Providing real-time shipment notifications to customers at every stage of an order can not only decrease the WISMO queries for an eCommerce business but can enhance your post-purchase experience significantly. It is one of the best ways to engage and drive loyal customers. AfterShip now allows you to schedule SMS

Returns & Exchanges

Introducing API & Webhook for facile data sync between applications

APIs are becoming key to success for eCommerce businesses. They can help retailers get detailed insights into their customers and offer them products tailored to their needs at the right time. There are many platforms available in the market that have the potential to help you build more robust and

eCommerce Tips

Ecommerce Fulfillment 101: Everything You Need to Know

Without a solid ecommerce fulfillment process, your business is toast. There’s no way around this fact either. Heck, over 20 years ago, an article from the Supply Chain Management Review examining the beginnings of Amazon called online order fulfillment the key to ecommerce success. And since then, ecommerce fulfillment