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Navigating eCommerce and Post-Purchase Shipment in Latin America

Navigating eCommerce and Post-Purchase Shipment in Latin America

eCommerce and post-purchase shipping practices differ around the world. This blog series will explore the unique challenges and opportunities in each region. We’ve already tackled North America, Europe, and APAC. In this blog, we’ll focus on Latin America, a region with a rapidly growing eCommerce market. In this

Feature image for post, eCommerce AI 101: How Artificial Intelligence is Reshaping Online Retail

eCommerce AI 101: How Artificial Intelligence is Reshaping Online Retail

Picture strolling through a bespoke shopping haven—every boutique anticipates your desires, knows your preferences, and curates offerings just for you. This retail utopia is rapidly becoming a reality thanks to artificial intelligence (AI)-powered eCommerce technologies. AI is reshaping online retail. As consumers demand more personalized experiences, AI helps

Why Playing Offense Is the Heart of Exceptional Customer Success

Why Playing Offense Is the Heart of Exceptional Customer Success

This article is part of the AfterShip Author Series, featuring guest contributions from subject-matter experts at AfterShip, who share their insights, expertise, and experiences in the realm of eCommerce, running a business, and life at AfterShip. Learn more about Arinze Okonkwo. We've all heard the saying, "the

Managing High-Volume eCommerce on TikTok Shop

Managing High-Volume eCommerce on TikTok Shop

This post was created by a guest of AfterShip in collaboration with Sarah Kang, AfterShip's Senior Technology Partner Manager. If you're a partner or community member interested in contributing to our blog, email us. In 2023, TikTok seemingly evolved from a platform known for viral dances

How AI Personalization is Reshaping eCommerce in 2024

How AI Personalization is Reshaping eCommerce in 2024

Your customers have a whole different understanding of “personalization” than you do. Sure, the principle makes sense to them — who doesn’t love the idea of getting tailored service that matches their needs and shopping habits? Who doesn’t want merchants to treat them like humans and not numbers? But

Social commerce has trust issues, new consumer survey reveals [News]

Social commerce has trust issues, new consumer survey reveals [News]

AUSTIN, TX - October 28, 2024 - New research from AfterShip and Ipsos reveals that trust and security are significant factors influencing how consumers shop online, especially on social commerce platforms like TikTok Shop and Instagram Shopping. AfterShip’s Shopper Sentiment Report aims to help retailers and eCommerce merchants understand

Why Choosing the Right 3PL is Key to a Better Shipping and Post-Purchase Experience

Why Choosing the Right 3PL is Key to a Better Shipping and Post-Purchase Experience

This post was created by a guest of AfterShip. The views and opinions expressed herein aren't necessarily endorsed by us. If you're a community member interested in contributing to our blog, email us to inquire. In the age of online shopping, your brand’s shipping process

When the Purchase Is Political: Navigating eCommerce in a Volatile US Election Season

eCommerce Marketing

When the Purchase Is Political: Navigating eCommerce in a Volatile US Election Season

In case you haven’t heard, there’s an election coming up in the United States. Not only do brands have to keep up with each other, but they also have to cut through the noise generated by political ads, polls, and a loud and divided electorate. How divided? According

How to Counter Bracketing During Black Friday and Cyber Monday in 2024

Returns & Exchanges

How to Counter Bracketing During Black Friday and Cyber Monday in 2024

Exploring the importance of a clear return policy to counter bracketing during Black Friday and Cyber Monday.

How to Fight Porch Piracy in BFCM 2024

How to Fight Porch Piracy in BFCM 2024

Black Friday Cyber Monday (BFCM) in 2024 is set to be a whirlwind of online shopping excitement, with countless packages soon journeying to eager customers worldwide. But alongside the buzz and bustle of the peak shopping season, there's also an increased risk of porch piracy — a threat that

3 Ways AI is Transforming eCommerce Marketing (and 1 Way It's Not)

3 Ways AI is Transforming eCommerce Marketing (and 1 Way It's Not)

Let’s jump into our time machine. Set the dial in the Delorean to October 2014 — ten years ago, at the time of publication. Gartner has just published ‘Top 10 Strategic Predictions for 2015 and Beyond,’ prepared by nearly two dozen analysts who are attempting to lay out a roadmap

How to Improve ROAS This BFCM season

How to Improve ROAS This BFCM season

As a retailer, you’re likely seeing a lower return on ad spend (ROAS) than ever before. And the closer we get to BFCM, the more challenging digital advertising is going to be. Why? A few reasons, actually. First, there’s increased competition. Almost every brand runs a Black Friday

Maximizing Post-Purchase Success: The New BFCM Battleground in 2024

Maximizing Post-Purchase Success: The New BFCM Battleground in 2024

For merchants, Black Friday and Cyber Monday (BFCM) have traditionally been about achieving sales milestones by offering deals and promotions that capitalize on peak shopping season. With so much at stake, it's easy to get caught up in the campaigns and neglect the most important part of the

5 Tips to Improve Your Black Friday and Cyber Monday Returns in 2024

Returns & Exchanges

5 Tips to Improve Your Black Friday and Cyber Monday Returns in 2024

The Black Friday and Cyber Monday (BFCM) period is an opportune time for online retailers to multiply their sales and increase revenue, with some customers waiting all year long to grab mouth-watering deals during the week. The downside of all this activity is that it can be a stressful time

4 Ways to Turn Black Friday and Cyber Monday Returns into Revenue

Returns & Exchanges

4 Ways to Turn Black Friday and Cyber Monday Returns into Revenue

Black Friday / Cyber Monday is often discussed as a boon for retailers, with a huge influx of new customers taking advantage of deep discounts. But there’s a downside to increased sales that’s less talked about, and that’s an increase in returns. Impulse buying due to lower prices

Surefire Tips to Cash in on Canadian Thanksgiving Day

Surefire Tips to Cash in on Canadian Thanksgiving Day

Increasing Sales for Canadian Thanksgiving 2024 Canadian Thanksgiving isn’t just about indulging in delicious foods with the family; it’s prime time for online shopping. You might be planning to go all guns blazing for Black Friday and Cyber Monday (BFCM), but you can use Canadian Thanksgiving and Boxing

Navigating eCommerce and Post-Purchase Shipment in the Asia-Pacific Region (APAC)

Navigating eCommerce and Post-Purchase Shipment in the Asia-Pacific Region (APAC)

eCommerce and post-purchase shipping practices differ around the world. This blog series will explore the unique challenges and opportunities in each region. Our first two blogs covered North America and Europe. In this blog, we’ll focus on the diverse and complex Asia-Pacific region. In the third installment of our

5 Ways Generative AI in eCommerce is Changing the Game

5 Ways Generative AI in eCommerce is Changing the Game

Generative AI has rapidly evolved from a burgeoning technology to a transformative force that’s reshaping industries at an unprecedented pace. Since 2022, advancements in generative AI have accelerated, leading to innovative applications that are redefining how eCommerce merchants operate. In 2024, we’re witnessing a new era where generative

Photo by Ivan Samkov

Is AI Shopping the Future of eCommerce?

Learn how merchants can harness the power of this rapidly evolving technology to transform their businesses.

5 Steps to Boost Revenue and Drive More On-Site Conversion During BFCM

5 Steps to Boost Revenue and Drive More On-Site Conversion During BFCM

As Black Friday and Cyber Monday (BFCM) near, eCommerce retailers face a critical chance to boost sales. With spending set to surge by 15% and 73% of shoppers basing purchases on their online experience, strategic planning is key. Here, we’ll explore some of the highest-performing strategies proven to boost

11 Labor Day Marketing Tips for eCommerce Brands

11 Labor Day Marketing Tips for eCommerce Brands

These effective Labor Day strategies will help your eCommerce brand stand out and drive sales.

How Lovisa Uses AI to Deliver Hyper-Personalized eCommerce Experiences

How Lovisa Uses AI to Deliver Hyper-Personalized eCommerce Experiences

To scale its online experience, trendy jewelry brand Lovisa built an AI-powered hyper-personalization strategy using AfterShip's solutions.

From Chaos to Clarity: Unified Commerce's Path to BFCM Operational Excellence

From Chaos to Clarity: Unified Commerce's Path to BFCM Operational Excellence

The Operational Dilemma of BFCM During the hustle and bustle of Black Friday and Cyber Monday (BFCM), businesses face significant challenges. The costs of customer acquisition (CAC) lead to low return on ad spend (ROAS), and increased order volumes drive up operational expenses. These hurdles represent major barriers to pursuing

Black Friday (BFCM) Discounting for Your Online Store

Black Friday (BFCM) Discounting for Your Online Store

For consumers, the Black Friday and Cyber Monday shopping period (or BFCM, to retailers in the know) has long been synonymous with big deals. Every Thanksgiving weekend, Americans flood retail shops and hit the web looking for Black Friday sales on items from smart TVs to high fashion to candles

Top AI Tools for Growing Your eCommerce Business in 2024

Top AI Tools for Growing Your eCommerce Business in 2024

We explore eight AI tools to help eCommerce merchants grow their business with practical applications and usage instructions.