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Why Carriers Need DPAs for Tracking Data

Disclaimer: This article is for informational purposes only and does not constitute legal advice. For guidance specific to your situation, please consult a qualified attorney or legal professional. GDPR, UK GDPR, CCPA, DPDA…there’s simply no shortage of data privacy and protection frameworks all around the world to ruin

Setting the Record Straight

Setting the Record Straight

Taking control when your narrative has been hacked… When we received an email from one of our customers referring to a data breach, the AfterShip team immediately activated a crisis steering committee, as no report can be discarded until there is certainty. Whilst no data breach actually occurred, the AfterShip

Setting the Record Straight

AfterShip swiftly addressed a false breach claim, proving no data was compromised. Our commitment to transparency and security remains stronger than ever.

AfterShip Adds 3 New Carriers (1st to 31st July 2025)

AfterShip Adds 3 New Carriers (1st to 31st July 2025)

AfterShip continues to be a trusted partner in streamlining shipment tracking for businesses globally. We are pleased to announce the integration of 3 new carriers, expanding our network to a total of 1,214 supported carriers. This expansion reflects our ongoing commitment to enhancing post-purchase experiences—making them more seamless,

Best Logistics Companies Netherlands 2025

Best Logistics Companies Netherlands 2025

Who are the TOP Ecommerce logistics companies in the Netherlands? Everyone knows the BIG guys like: PostNL & Spring GDS Nederland DHL Netherlands General Logistics Systems Netherlands DPD Nederland And of course, it's the Netherlands, so EVERYONE has some form of operations within the country as a major

AfterShip Adds 7 New Carriers (1st to 30th June 2025)

AfterShip Adds 7 New Carriers (1st to 30th June 2025)

Efficient shipment tracking is a game-changer for customer satisfaction. AfterShip is thrilled to introduce 7 new carriers to our ever-expanding network, bringing our total carrier count to 1211. The partnership with these new carriers provides businesses with more options to manage their shipments from a single dashboard. Whether you’re

AfterShip Adds 4 New Carriers (1st to 31st May 2025)

AfterShip Adds 4 New Carriers (1st to 31st May 2025)

AfterShip integrates with 4 new carriers, enhancing shipment tracking for a smoother, more convenient post-purchase experience.

Organizing and Consolidating Carrier Names Better

Organizing and Consolidating Carrier Names Better

One of the challenges we have on partner organization is that some partners like DHL, UPS, and FedEx are very centrally organized with global systems for integrations, while some organizations like DPD, due to their nature, are highly decentralized. You can see how evident this is just by checking out

AfterShip Adds 5 New Carriers (1st to 30th April 2025)

AfterShip Adds 5 New Carriers (1st to 30th April 2025)

AfterShip integrates with 5 new carriers, enhancing shipment tracking for a smoother, more convenient post-purchase experience.

AfterShip Adds 14 New Carriers (1st January 2025 to 31st March 2025)

AfterShip Adds 14 New Carriers (1st January 2025 to 31st March 2025)

AfterShip now integrates with 14 new carriers, enhancing shipment tracking for a smoother, more convenient post-purchase experience.

Best Logistics Companies in Germany 2025

Best Logistics Companies in Germany 2025

Who are the best logistics companies in Germany? We've made a really short list of partners for those who want a quick and simple list of who they should work with. The BIG Guy: DHL which includes DHL Express, DHL eCommerce, DHL Supply Chain, DHL Global Forwarding, and

New China Tariffs, De Minimis Changes, and the USPS Suspension of Shipments

New China Tariffs, De Minimis Changes, and the USPS Suspension of Shipments

A Chaotic Week A slew of announcements from the Trump administration has sent the logistics industry into a frenzy as retailers, shippers, and service providers try to analyze the impact on their business and determine if they need to make changes to their supply chain and logistics. Mexico and Canada:

How partners can get referrals from AfterShip

How partners can get referrals from AfterShip

We have 20,000+ paying customers at AfterShip and that means the logistics partnerships team is constantly getting asked to make recommendations and referrals for logistics partners - but how many interested parties just never made it into our request inbox? In order to scale and automate this process and

Logistics company consumer reviews

Logistics company consumer reviews

Over the millions of consumer have left us reviews about their shipping experiences from over 1K logistics companies around the world. Until now, AfterShip product and partnership teams have only used this data internally for our own decision making, but starting now everyone will be able to benefit from this

Okendo Reviews Flow

The Importance of Capturing Timely Reviews After Successful Delivery

Reviews do more than share opinions — they tell personal stories that build trust, guide purchasing decisions, and foster long-term loyalty. They’re an essential tool for eCommerce brands looking to build relationships with customers and provide authentic social proof. Encouraging customers to leave reviews is a highly effective way to

Transform BFCM Returns into Exchanges: Shifting Consumer Behavior with Subtle Guidance

Transform BFCM Returns into Exchanges: Shifting Consumer Behavior with Subtle Guidance

During the peak season of Black Friday and Cyber Monday (BFCM), retailers often face the challenge of high customer acquisition costs (CAC) alongside an increase in return rates. This combination can have a detrimental effect on a merchant’s bottom line, wasting both effort and investment. To mitigate the impact

The Poison Pill of "Returns Insurance" - A Merchant's Perspective

The Poison Pill of "Returns Insurance" - A Merchant's Perspective

My role in eCommerce-focused SaaS sales gives me a unique vantage point, allowing me to work with a pretty diverse range of merchants, from startups to 9-figure giants, across various industries and geographies. One recurring topic that merchants bring up is returns. Recently, during a sales call, a merchant from

Why You Can't Ignore Omnichannel in 2025

Why You Can't Ignore Omnichannel in 2025

Omnichannel isn’t just a strategy for growth — it’s the foundation of future-proof retail. As we approach 2025, it’s clear that the retail landscape is transforming at breakneck speed, and customer expectations are higher than ever. Research from Salesforce shows that 65% of shoppers expect merchants to adapt

What We Learned About Online Shopping from 1,000 Consumers

What We Learned About Online Shopping from 1,000 Consumers

When shoppers enter a brick-and-mortar store, they have one way to purchase: in the checkout line. Online, it’s a different story. People can buy an item on a store’s website, using a marketplace like Amazon or Etsy, by clicking on an ad in their social feeds, or — increasingly

The eCommerce Merchant's Guide to the TikTok Shop Affiliate Program

The eCommerce Merchant's Guide to the TikTok Shop Affiliate Program

TikTok Shop is making a big splash. In 2024, it was responsible for more than two-thirds of sales (that’s 68.1% of gross market value sales) across all social media platforms. And last year, it generated $3.8 billion in sales. Clearly feeling bullish about new markets, the social

The Safest Way to Sell Products on TikTok Shop

The Safest Way to Sell Products on TikTok Shop

Despite growing popularity, TikTok Shop has seen some skepticism among brands looking to take on this new channel. One of the biggest concerns revolves around safety and the overall legitimacy of the platform as a channel for social commerce. In this post, we’ll answer whether or not it’s

Mobile phone with social media apps displayed

Social Commerce: It’s a Matter of Trust

Social commerce is the next frontier in online shopping, but U.S. consumers have been slow to embrace it. Why? It comes down to two factors: trust and security. We asked 1,000 shoppers to weigh in on their social commerce attitudes and habits, and found that for those who

Why Estimated Delivery Dates Are Critical During BFCM (and Beyond)

Why Estimated Delivery Dates Are Critical During BFCM (and Beyond)

When it comes to eCommerce, conversion is key. If you’re an online seller, you want to do everything you can to eliminate friction and increase conversion rates on your product description (PDPs) and checkout pages. One way to do that is to provide accurate estimated delivery dates (EDD) to

Navigating eCommerce and Post-Purchase Shipment in Latin America

Navigating eCommerce and Post-Purchase Shipment in Latin America

eCommerce and post-purchase shipping practices differ around the world. This blog series will explore the unique challenges and opportunities in each region. We’ve already tackled North America, Europe, and APAC. In this blog, we’ll focus on Latin America, a region with a rapidly growing eCommerce market. In this

Feature image for post, eCommerce AI 101: How Artificial Intelligence is Reshaping Online Retail

eCommerce AI 101: How Artificial Intelligence is Reshaping Online Retail

Picture strolling through a bespoke shopping haven—every boutique anticipates your desires, knows your preferences, and curates offerings just for you. This retail utopia is rapidly becoming a reality thanks to artificial intelligence (AI)-powered eCommerce technologies. AI is reshaping online retail. As consumers demand more personalized experiences, AI helps