Choosing Shipping Software in 2026: It's More Than Just a Label Your team is spending more time copying and pasting tracking numbers than talking to customers. You know you need shipping software, but they all look the same. Here's the truth: they aren't. Choosing

Your visibility platform contract is up for renewal. Sticking with a legacy name like Convey (now project44) feels like the 'safe' choice. But in 2026, is a tool that only solves for visibility a strategic investment, or a costly silo? This analysis breaks down the Total Cost of

Why Your Carrier's Tracking Page Is Costing You Customers Your support team spent 40 percent of their day answering Where Is My Order tickets last month, except they probably did not. Gorgias's first-party data across 12,000-plus brands puts WISMO at 18 percent of all tickets,

Your Tracking App Choice in 2026: Point Solution vs. Growth Platform You know you need a dedicated tracking app, but choosing one feels like a long-term commitment. Let's map the landscape so you can make the right choice for the brand you're building. Here is the

You're looking at a $0/month price tag for a returns app, and another for "free" shipping protection. It feels like a no-brainer. But the most expensive costs in e-commerce are never on the invoice. Let's talk about the real price of "free.

The 30-Second Verdict: Who Wins for Enterprise Returns in 2026? Your returns are costing you more than just the refund. They're costing you in siloed data, developer time spent on integrations, and a disjointed customer experience. You've shortlisted AfterShip, Narvar, and Loop to fix your returns

Executive Summary: Who Wins in 2026? Your Shopify store is growing. That's the good news. The bad news? Your support inbox is overflowing with "Where is my order?" tickets, and your generic tracking link is a dead end for customer engagement. You've narrowed your

The Core 3PL Challenge: Juggling Operational Visibility vs. Client CX Your TMS gives you visibility from warehouse to sorting hub. Your freight forwarder gives you port-to-port updates. But your clients, and their customers, only care about visibility from the "buy" button to their front door. In 2026, how

Why "Cheaper" Is the Most Expensive Word in Post-Purchase Your monthly bill for your tracking app seems reasonable, but your Gorgias queue is still overflowing with "Where is my order?" tickets. You're paying for a tool, but you're still paying to solve

AfterShip, a leading post-purchase solutions provider for the e-commerce industry, is proud to announce that its Logistics Partnerships Director, Mr. Eric Pong, has been elected to the Management Committee of the Universal Postal Union’s (UPU) Consultative Committee (CC). This election underscores AfterShip’s deep commitment to the development of

The year 2025 has concluded, providing an opportunity to reflect on the key developments and trends that have shaped the global ecommerce logistics industry. This report provides a comprehensive analysis of the nine most significant events of the past year, offering insights into the forces driving change and the strategic

"Focus on brand story, not operational disasters" - that's Wild says Wild Cosmetics, a UK sustainable beauty brand with a massive TikTok following! One of the challenges they faced with their huge success on TikTok Shop was that their inventory and product data was not in

In 2024, most of the world was preoccupied with the unprecedented growth of Temu and Shein, which were both predicted to surpass the world's #1 fast fashion retailer Zara (part of Inditex) by 2025. During that time, however, TikTok has quietly growing and launching TikTok Shop globally. Now

Who are the best ecommerce logistics companies in Dubai and the UAE? By now you know I was in Dubai for the UPU Postal Congress, but postal only accounts for maybe 20% of my global volumes. So while I am there, of course I need to learn more so that

Who are the TOP Ecommerce logistics companies in the Netherlands? Everyone knows the BIG guys like: PostNL & Spring GDS Nederland DHL Netherlands General Logistics Systems Netherlands DPD Nederland And of course, it's the Netherlands, so EVERYONE has some form of operations within the country as a major

One of the challenges we have on partner organization is that some partners like DHL, UPS, and FedEx are very centrally organized with global systems for integrations, while some organizations like DPD, due to their nature, are highly decentralized. You can see how evident this is just by checking out

Who are the best logistics companies in Germany? We've made a really short list of partners for those who want a quick and simple list of who they should work with. The BIG Guy: DHL which includes DHL Express, DHL eCommerce, DHL Supply Chain, DHL Global Forwarding, and

A Chaotic Week A slew of announcements from the Trump administration has sent the logistics industry into a frenzy as retailers, shippers, and service providers try to analyze the impact on their business and determine if they need to make changes to their supply chain and logistics. Mexico and Canada:

We have 20,000+ paying customers at AfterShip and that means the logistics partnerships team is constantly getting asked to make recommendations and referrals for logistics partners - but how many interested parties just never made it into our request inbox? In order to scale and automate this process and

Over the millions of consumer have left us reviews about their shipping experiences from over 1K logistics companies around the world. Until now, AfterShip product and partnership teams have only used this data internally for our own decision making, but starting now everyone will be able to benefit from this