AfterShip Blog (Page 7)

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Route vs. AfterShip

Route vs. AfterShip: Which Is Better for Your Business?

Shipment tracking has come a long way since the days of people using landlines to get package information. Today, it is powered by intelligent platforms that offer real-time visibility into the status of a package. Such platforms are ideal for eCommerce businesses—especially those who want to improve their post-purchase

Tracking Number Doesn't Work

Tracking Number Doesn't Work - Is It Fake?

If you are an honest online store, have you ever received customers' complaints about tracking numbers not working? Customers wonder: * Is the tracking number fake? * Is the online store a scam? * Will I really receive my order? * Can I get the money back? All the panic a shopper have

How to Avoid Failed Delivery Attempts

Have you ever had the experience of a package going back to the sender because the receiver missed the delivery or the delivery address was wrong? Whenever a delivery fails, the delivery man leaves notifies the user regarding the next delivery time or asks the receiver to re-arrange the delivery

Upgrade AfterShip Returns Center plan

Returns & Exchanges

Upgrade and get more out of your AfterShip Returns Center plan

We continue to innovate and improve, adding value to the user experience and empowering you toward a seamless returns process. What’s the hoo-ha? We recently did a deep dive into the state of eCommerce and the online shopping experience and the study produced some key findings: • eCommerce is surging—

AfterShip Attentive partnership

Product Updates

AfterShip partners with Attentive to help online merchants automate SMS shipment tracking solutions

Austin, TX – August 29, 2022 – AfterShip [https://www.aftership.com/], a leading post-purchase and tracking platform for eCommerce businesses, today announced a technology partnership with Attentive [https://www.attentivemobile.com/], the conversational commerce platform. The integration supports online merchants by offering personalized, automated shipment tracking solutions for their shoppers. Now,

Tracking & Shipping

Embed Branded Tracking Page Into Your Shopify Store to Boost Your Brand’s Credibility

Customer experience is the most important factor when it comes to growing your online business consistently. It is a big part of how people perceive your brand. More and more brands are starting to realize that modern customers seek a streamlined and user-friendly experience when they land on your website.

The Top Shippo Alternatives and Competitors

The Top Shippo Alternatives and Competitors

There’s a wide range of options for shipment tracking software across the globe and because of this, you might find it hard to choose the right one for your business. While shipping partners are the first resource you may require, a solution to manage these partners and the orders

The Top Returnly Alternatives and Competitors

Returns & Exchanges

The Top Returnly Alternatives and Competitors

With Returnly discontinuing its service by October 1st and new subscriptions being terminated by September 1st, it's crucial to select another established platform promptly. Delaying the transition can lead to manual returns, operational inefficiencies, and a negative customer experience. This becomes even more critical during peak shopping periods

AfterShip courier integration

AfterShip Adds 16 New Couriers From July 15 to August 16, 2022

Hassle-free and super fast shipping services are key to success in the eCommerce space, which comes through trusted and reliable courier service providers. Having said that, we have included new efficient courier partners to give your customers a stress-free post-purchase experience. Here are the new additions to our extensive list

The Top Malomo Alternatives and Competitors

The Top Malomo Alternatives and Competitors

Finding the right shipment tracking solution for your business can be tricky. There are a lot of different factors to consider, from cost to speed to reliability. But with a little bit of research, you can find a shipping solution that's perfect for your business. Let’s take

The Top Convey Alternatives and Competitors

The Top Convey Alternatives and Competitors

If you're an online business looking for software to help with post-purchase and shipment tracking, we know it can be a stressful time. There are just so many options to consider. In your search, you may have come across Convey. With Convey, you can quickly get your packages

The Top Easyship Alternatives and Competitors

The Top Easyship Alternatives and Competitors

On the hunt for the most reliable post-purchase software for your eCommerce company? We know it can be a daunting task. But we’ll help you out with this breakdown! One of the companies you’ve likely come across is Easyship. This is a platform that offers streamlined shipping for

The Top parcelLab Alternatives and Competitors

The Top parcelLab Alternatives and Competitors

It's no secret that the shipping industry is booming. With online shopping becoming more and more popular, the need for fast, reliable shipping has never been greater. This has led to a surge in demand for companies that offer parcel shipping services. The popular software parcelLab is one

The Top EasyPost Alternatives and Competitors

The Top EasyPost Alternatives and Competitors

As the eCommerce industry continues to grow, so does the need for efficient and reliable shipping solutions and software to enhance the post-purchase experience. There are a plethora of options to choose from, each with its own pros and cons for your team to navigate. One platform you’ve probably

Why Classic American Jewelry Brand Brighton Switched to AfterShip

Brighton, a family-owned business since 1991, has since switched to AfterShip after spending five years with a major competitor. They were looking to level up their post-purchase experience, and our eCommerce experts sat down with the team to learn more. In the end, they were impressed with AfterShip because of

AfterShip Adds 5 New Couriers From June 8 to July 14, 2022

AfterShip Adds 5 New Couriers From June 8 to July 14, 2022

Providing a seamless shipping experience is one of the critical aspects of improving your customers’ post-purchase experience, and the first step in this journey is partnering with reliable/reputable couriers. We are proud to announce the new addition of trusted and reputable couriers that help ensure a satisfying shipping experience

AfterShip carrier partners

AfterShip Adds 9 New Couriers From May 10 to June 8, 2022

Strong partnerships with reliable carriers are critical for smooth freight operations and hassle-free post-purchase experiences. We are proud and excited to announce the new addition of trusted and reputable couriers that help ensure your customers enjoy the finest last-mile shipment tracking services. Here are the new additions to our extensive

Happy Returns Alternatives

Returns & Exchanges

The Top Happy Returns Alternatives and Competitors

When it comes to keeping customers happy, having a painless returns process is key. But managing returns is essential to keeping customers happy and retaining their loyalty. There are many solutions out there to help you solve this problem—and that’s probably why you’re reading this blog. As

AfterShip new couriers

AfterShip adds 8 new couriers from April 13 to May 10, 2022

Providing a seamless and memorable shipping experience is one of the best ways to keep your customers happy. And a happy and satisfied customer leads to more sales and positive reviews for a business. AfterShip continuously strives to associate with the industry-leading carriers, ensuring a smooth and flawless post-purchase experience.

AfterShip’s powerful tools help Wineshipping solve the last-mile delivery challenge

AfterShip’s powerful tools help Wineshipping solve the last-mile delivery challenge

Expanding Expertise in the Space of Third Party Logistics (3PL) Fulfillment Solutions and Special Product Category AfterShip [https://www.aftership.com/] just announced its expansion of 3PL solutions via its exclusive US partnership with Wineshipping [https://wineshipping.com/] the national leader in Direct-to-Consumer (DtC) wine fulfillment services. Made possible by

The importance of post-purchase without third party cookies

eCommerce Marketing

The importance of post-purchase without third party cookies

The banning of third-party cookies [https://blog.hubspot.com/marketing/third-party-cookie-phase-out] has ignited a heated debate about the future of online advertising. Experts are predicting that the post-purchase marketing landscape will look very different as a result, with brands having to rely more on first-party data to target consumers. But,

Best Alternative to Return Magic

Returns & Exchanges

Return Magic Will Shut Down July 6: The Potential Impact + Alternative

As an online merchant, you know the importance of creating a great returns experience. But if you’re using Return Magic to streamline your eCommerce return processes, it’s time to look for an alternative. Here’s why: Return Magic is closing down on July 6th, 2022. Per its website,

The Top Loop Returns Alternatives and Competitors

Returns & Exchanges

The Top Loop Returns Alternatives and Competitors

Returns are an important part of running any eCommerce business. When customers are not happy with their purchase, they need to be able to easily return the item for a refund or exchange. Returns can also help businesses track what products are being returned most often and why so that

AfterShip’s Returns Center joins Shopify Plus certified app program

Returns & Exchanges

AfterShip’s Returns Center joins Shopify Plus certified app program

Trusted by 3,600+ Shopify merchants to streamline their returns process AfterShip, a major post-purchase and tracking platform for e-commerce merchants, today announced that its key product, AfterShip Returns Center [https://www.aftership.com/returns], has joined the Shopify Plus Certified App Program [https://www.shopify.com/plus/partners/technology]

80% of shoppers are looking for better experiences in 2022— Here’s what you should know

80% of shoppers are looking for better experiences in 2022— Here’s what you should know

Online shopping has come a long way in recent years. And it’s only going to continue to grow in the years to come. To learn more about it, AfterShip conducted a study of the state of online shopping in late 2021. Some details about the shoppers we spoke to