Adeel - AfterShip Blog

Sign in Subscribe

Adeel

8 Amazing Post-Purchase Ideas to Boost Engagement and CX

8 Amazing Post-Purchase Ideas to Boost Engagement and CX

For many decades, the major focus of eCommerce businesses has been on the pre-purchase stage of the customer journey. And let’s be honest: that’s where most retailers try to get creative and innovate. But with repeat customers accounting for 65% of a company’s revenue, it’s critical

Route vs. AfterShip

Route vs. AfterShip: Which Is Better for Your Business?

Shipment tracking has come a long way since the days of people using landlines to get package information. Today, it is powered by intelligent platforms that offer real-time visibility into the status of a package. Such platforms are ideal for eCommerce businesses—especially those who want to improve their post-purchase

Best Alternative to Return Magic

Returns & Exchanges

Return Magic Will Shut Down July 6: The Potential Impact + Alternative

As an online merchant, you know the importance of creating a great returns experience. But if you’re using Return Magic to streamline your eCommerce return processes, it’s time to look for an alternative. Here’s why: Return Magic is closing down on July 6th, 2022. Per its website,

Happy Returns vs. AfterShip Returns

Returns & Exchanges

Happy Returns vs. AfterShip Returns: Which is Best for Your Business?

Are product return worries keeping you awake at night? Do you wish there was a better way to manage returns within Shopify? If the answer to both questions is yes, you need to familiarize yourself with solutions designed to simplify returns and even *shock alert* transform them into an advantage.

Shippo vs. AfterShip Postmen

Shippo vs. AfterShip Postmen: Which is Best for Your Business?

Do you rely on multiple carriers to get products to your customers? Are you looking for a way to integrate their shipping software into your eCommerce website or enterprise system? Good news: Shipping APIs have got you covered. Shipping APIs (application programming interfaces) are software connectors that allow two different

ReBOUND vs AfterShip Returns Center

Returns & Exchanges

ReBOUND vs AfterShip Returns Center: Which is Best for Your Business?

Got a return request from a customer? Don’t panic! Not only are returns a very normal part of the eCommerce world (30% of all online orders are returned [https://www.invespcro.com/blog/ecommerce-product-return-rate-statistics/]), but they actually provide you with a chance to sprinkle in some post-purchase delight. The

Linc Global vs. AfterShip

Linc Global vs. AfterShip: Which Is Right for Your Business?

As an eCommerce business, you probably depend on carriers to provide tracking updates to your customers. However, carriers often miss the point when it comes to personalizing and enriching the post-purchase customer experience. For example, you won’t see the likes of UPS or China Post engaging shoppers with post-purchase

Loop Returns vs AfterShip Returns Center

Returns & Exchanges

Loop Returns vs AfterShip Returns Center: Which is Best for Your Business?

In case you didn’t know, selling products as an eCommerce brand is only half the battle. Almost 30% of your sold products [https://www.invespcro.com/blog/ecommerce-product-return-rate-statistics/] will make their way back to your business—whether they’re damaged, faulty, or just the wrong size. Since you’ll

Returnly Vs. AfterShip Returns

Returns & Exchanges

Returnly vs. AfterShip Returns: Which is Best for Your Business?

Yay! Someone has bought a product from your eCommerce store. The bad news is, they’re now looking to return their purchase. Except actually, it’s not all bad because returns present an opportunity to improve customer satisfaction. Research reveals that 92% of shoppers [https://www.invespcro.com/blog/ecommerce-product-return-rate-statistics/

Convey Vs. AfterShip: Which is best for your business

Convey Vs. AfterShip: Which is best for your business

In today’s ecommerce environment, customers expect a seamless order tracking experience. Whether it’s same-day or two-day shipping, one carrier or multiple carriers involved, they want real-time visibility into their packages — across multiple touchpoints — without having to jump through a dozen multiple hoops. Convey and AfterShip are two shipment

Customer retention 101: 7 powerful ways to generate repeat business

eCommerce Marketing

Customer retention 101: 7 powerful ways to generate repeat business

Customer retention is essential to your brand’s success. As an ecommerce business owner, you’re probably focused on getting more customers — but what about the customers you already have? Are you working to retain them with great experiences? If you’re yet to market to current customers, now’s

What is a delivery exception? (and how to deal with them effectively)

Tracking & Shipping

What is a delivery exception? (and how to deal with them effectively)

Cha-Ching. You made a sale! Now it’s time to ship the order to the customer. You take the necessary steps: printing the shipping label, sending the package to your carrier, and waiting for the tracking status to say ‘delivered.’ But instead of marking the order as delivered, the courier

Customer experience management: What is it and how to leverage it for your business?

eCommerce Marketing

Customer experience management: What is it and how to leverage it for your business?

Your success as an ecommerce business doesn’t just depend on offering the best products at the best prices — it also depends on effectively managing your customer experience. In fact, customer experience management might have a bigger impact on your growth than any pricing or product strategy. But don’t

What’s the cheapest way to ship packages? Find out now [2022]

Tracking & Shipping

What’s the cheapest way to ship packages? Find out now [2022]

As a small business owner, one of your top priorities is finding the cheapest way to ship your packages. However, there’s more to choosing a shipping and fulfillment method than simply going with the most affordable, bare-bones option. You have to consider the customer experience and other factors like

Narvar tracking Vs. AfterShip: Which is best for your business?

Tracking & Shipping

Narvar tracking Vs. AfterShip: Which is best for your business?

Typically, store owners rely on their shipping partners to provide tracking updates to their customers. However, carrier sites often lack the transparency and personalization that modern customers crave. In many instances, customers are forced to go back and forth between the online store and the carrier’s website to find