Striving to increase customer engagement is imperative, especially for eCommerce businesses, because it not only helps you build a strong brand image but also leads to better sales growth. With AfterShip’s new email editor, you can create eye-catching emails quickly and effortlessly. Compelling emails strengthen your bond with customers

“For e-commerce, the most important thing is trust.”  — Jack Ma Unarguably, e-commerce companies have overshadowed brick-and-mortar businesses in terms of profit and customer base. But it is worthy to note that the future of online brands heavily depends on how long they are going to keep customer trust and loyalty.

The post-sales customer experience, often overlooked by eCommerce merchants, determines whether or not the first purchase is converted to repurchase. AfterShip enhances the post-purchase customer experience with real-time updates via email, SMS, and Facebook Messenger. You can also add an order lookup widget to your store for hassle-free package tracking.

AfterShip Returns Center is the ultimate highly-optimized automated eCommerce product return solution carefully designed for eCommerce platforms like Shopify, BigCommerce, WooCommerce, Squarespace, Magento 1, and Magento 2. It now supports the returns page in two new languages - Norwegian and Dutch for users subscribed to the growth or above plan.

We are thrilled to announce AfterShip’s official partnership with OrderlyEmails. Unlock a streamlined and enhanced order tracking experience right from the Shopify shipping emails with impressive design and customisation features. Simply enable AfterShip shipment tracking for your Shopify store and connect your store with OrderlyEmails. Aftership is a leading

AfterShip is the #1 shipment tracking tool for eCommerce businesses to provide the best-in-class post-purchase customer experience. AfterShip integrates with multiple eCommerce platforms like Shopify, Bigcommerce, eBay, WooCommerce, and many others easily. With AfterShip, you can seamlessly track shipments across UPS, USPS, FedEx, and 740+ other worldwide couriers. Read on

We are thrilled to announce AfterShip’s official integration with Appmaker. When the whole world is going mobile-first, give your customers the delight of tracking their shipments right from their smartphones. How? Connect your WooCommerce store to AfterShip. Install the Appmaker WooCommerce plugin and automatically activate AfterShip tracking in your

AfterShip Returns Center is glad to announce the launch of drop-off return packages service in collaboration with FedEx US. This brings fast-growing online retailers one step closer to delivering seamless returns experience to customers. Customers can opt-in to drop off return parcels at one of the 10,000 FedEx Office

Great news for retailers using FedEx for returns. Returns Center now supports generating FedEx pre-paid returns labels automatically when customer requests for returns. So far Returns Center has supported 8 leading couriers worldwide, including UPS, USPS via Endicia, DHL, FedEx, Australia Post, Seko Logistics (Omni Parcel), Star Track, and Canada

Squarespace has been officially added to the Returns Center apps.  Connect Returns Center to Squarespace and set up an automated returns process for your store in minutes. You can find the free Returns Center plugin at Squarespace extension store too. AfterShip Returns Center is a customizable, self-service portal designed to

We’re glad to announce the official integration of AfterShip with Squarespace. Connect Squarespace with AfterShip and delight customers with effortless shipment tracking right away! You can also find us at Squarespace extension store to find the free AfterShip app /plugin. AfterShip is a shipment tracking platform for eCommerce businesses

AfterShip just released a new feature that allows your customers to track multi-shipments under the same order at your branded tracking page. 📦 This feature updates helps reduce customer support enquiries on order status, particularly for retailers who need to split orders to ship in different shipments for the same order.

We continue to enrich our tracking data, and thus we decide to add a new status Available for Pickup. This will replace subtag mapping of OutForDelivery_002 as described below. Existing Tag: OutForDelivery Existing Subtag: OutForDelivery_002 New Tag: AvailableForPickup New Subtag: AvailableForPickup_001 When is it going live?We

AfterShip Returns Center now comes up with an advanced filtering tool. It allows you to filter out your orders by returns reason and request date, and make the results into insightful chunks . 👇 With the advanced filtering tool, you can:Analyze a batch of orders or find a particular order easily.

Many e-Commerce marketers are facing COVID-19 epidemic, a long-and-tough fight that rocks almost all business sectors. In response to the pandemic, AfterShip team now rolls out a Forever Free plan that is now available at no cost, bringing support and potential to grow your SMB businesses.🤟Everyone is welcome! ✅No

We just added a new report to help businesses understand their shipping performance - you can see the delivery status breakdown for the shipments of a specific date period. For example, for a healthy business, you should see most older shipments got delivered - if not you should start drilling

We know that many e-Commerce businesses are affected by COVID-19 and we also realize this fight gotta be a long and tough one. Our team at AfterShip Returns Center decides to launch a Forever Free plan and hope this can help support the SMB businesses 🤟 Everyone is invited. ✅No payment

Good news! You can now print discounted USPS returns labels with AfterShip Returns Center for your domestic USA orders. You can now enjoy CPP rates for USPS first-class service type without any shipment volume commitment. AfterShip Returns Center is the ultimate returns management tool for fast-growing retailers. Your customers can

Google domain just approved AfterShip to use Track.New - a quick URL shortcut to add a tracking number to your AfterShip admin portal. Simply type "track.new" at your browser - if you're login, you should be see a window to ask you to enter tracking number immediately.

You can customize your return policy page now.

You can see the total emails and SMS sent, and the open rate, click rate and delivery rate of the notifications now.