eCommerce Tips Do Shoppers Really Care About Sustainability? [Earth Day 2024] If you look at eCommerce through the lens of the climate crisis, you see a flurry of contradictions. Consumers are buying more than ever, and the world’s biggest brands aren’t the ones with deep commitments to sustainability. Yet we are constantly told that shoppers care about the future
eCommerce Tips Scalability: Your Superpower in eCommerce Fulfillment In this guest post from Ryder System, Inc., you'll learn what scalable fulfillment means and why it's crucial for eCommerce businesses.
eCommerce Tips How to Reduce Post-Purchase Dissonance Have you ever bought something online and then questioned yourself as to whether you’ve made the right purchase? You’re not alone. Many people buy products that initially attract their attention, but as time passes and they discover more choices, doubts can start creeping into their minds. What often
eCommerce Tips What is eCommerce? Everything You Need to Know in 2024 The eCommerce industry has become an indispensable part of global retail sales. According to Statista, global eCommerce revenue reached an estimated 5.8 trillion U.S. dollars in 2023. It's no surprise that as those numbers skyrocket, more people and businesses are showing an interest in eCommerce and
eCommerce Tips From Checkout to Delivery: Building a Mobile-First Customer Journey Mobile shoppers are looking for ease, convenience, and speed at every stage in the customer journey, and merchants need to rise to meet their needs.
eCommerce Tips Unpacking the Biggest Takeaways from Shopify's Winter '24 Edition The Shopify Winter '24 Edition has just been released, and it's packed with updates that can boost your conversion rates, enhance your marketing strategies, and refine your operations. This edition is not just about the immediate impact—it’s about setting the stage for sustained success and
eCommerce Tips 8 Amazing Post-Purchase Ideas to Boost Engagement and CX For many decades, the major focus of eCommerce businesses has been on the pre-purchase stage of the customer journey. And let’s be honest: that’s where most retailers try to get creative and innovate. But with repeat customers accounting for 65% of a company’s revenue, it’s critical
eCommerce Tips Everything you need to know about Customer Experience (CX) for eCommerce It's no secret that customer experience is important. In fact, it's so important that companies are now starting to focus on it more than ever before. But what exactly is customer experience? And why should you care? Customer experience, or CX for short, refers to the
eCommerce Tips Tracking Number Doesn't Work - Is It Fake? If you are an honest online store, have you ever received customers' complaints about tracking numbers not working? Customers wonder: * Is the tracking number fake? * Is the online store a scam? * Will I really receive my order? * Can I get the money back? All the panic a shopper have
eCommerce Tips How to Avoid Failed Delivery Attempts Have you ever had the experience of a package going back to the sender because the receiver missed the delivery or the delivery address was wrong? Whenever a delivery fails, the delivery man leaves notifies the user regarding the next delivery time or asks the receiver to re-arrange the delivery
eCommerce Tips Ecommerce Fulfillment 101: Everything You Need to Know Without a solid ecommerce fulfillment process, your business is toast. There’s no way around this fact either. Heck, over 20 years ago, an article from the Supply Chain Management Review examining the beginnings of Amazon called online order fulfillment the key to ecommerce success. And since then, ecommerce fulfillment
eCommerce Tips 13 ways to improve your digital customer experience to increase sales Does your brand offer a positive digital customer experience? If not, your business could be in trouble. According to PwC, 32% of consumers would stop doing business with a brand after only one bad experience. Eek. But if you want to spend less on customer acquisition, you need to find
eCommerce Tips How to Improve Customer Experience: 13 Effective Strategies The customer experience (CX) is the summation of a buyer's every touchpoint and engagement with your brand. Each impression, no matter how fleeting or significant, adds to the experience. And it's up to brands to create an experience that is not only frictionless, but so positive
eCommerce Tips What is headless commerce? Everything you need to know in 2022 eCommerce platforms powered by legacy systems are finding it difficult to satisfy their customers. Why? Because most consumers want more control over when and how they make their purchases. With an evolving digital landscape accelerated by the pandemic, it’s no wonder most people are getting more comfortable making purchases
eCommerce Tips The Ultimate Guide for Optimizing eCommerce Delivery in 2024 Launching an online business is so much more than building a pretty website. You need systems and processes in the background to get products into customers' hands. One key area is eCommerce shipping. Below, we take a look at what it is and what you need to know to
eCommerce Tips Adopting Shopify Polaris Design - 6 Reasons and 6 Do's We have applied Shopify Polaris Design [https://polaris.shopify.com/] to our admin portal, following Shopify's announcement at Unite 2018. It is not an easy decision especially it means you need to replace your whole UI component library (if there is one). In this blog we will share
eCommerce Tips How to Choose Your Local China Fulfillment Partner There may be a lot of things to consider if you are selling products from suppliers in China to customers around world. From determining the most convenient location of operation to the method of fulfilling your orders. Here are some tips to help you. Fulfillment Partners: Local China or near-consumer
eCommerce Tips How Can You Use Packaging to Encourage Customer Loyalty? Many in eCommerce see shipping and handling logistics as an inconvenience. SaaS companies and online education only has to interact with their customers online; they never have to make physical contact. However, in eCommerce you are likely selling a product. This adds another layer to your operations; you have to
eCommerce Tips How to Use AfterShip For Shopify in 5 Minutes Table of Content. Click for direct access: 1. Install AfterShip via Shopify App Store 2. Install AfterShip via our Website 3. Video — How AfterShip Works 4. Video — How to Fulfil an Order and Add Tracking Number at Shopify? 5. How to add Tracking Page at Shopify? 6. Video — How to
eCommerce Tips Pros & Cons of Discounts: Is Discounting Right for Your Online Stores? It’s Black Friday! And with Cyber Monday just around the corner, we know a lot of you may be on the fence about whether or not to jump on the bandwagon of discounting. Did you know that compared to non-holiday months, November and December earn 30% more eCommerce revenue?
eCommerce Tips Why Net Promoter Score NPS® Matters For Your eCommerce Stores? Your customers come and go. But how do you know if they are happy with their experience on your website? What's the signal? You may be selling more and more, and that's obviously a good sign. But are you really sure? You can feel the pulse
eCommerce Tips 5 IFTTT Recipes To Run Your eCommerce Stores Have you ever dreamed of having a robot doing tasks in the background? At AfterShip, we're all in to give you the recipes for doing more, with less efforts. So you can focus on growing your business. Meet IFTTT. You've heard about it before but you
eCommerce Tips 3 Steps to Start Using Data to Grow Sales For online businesses, the ability to measure every single customer interaction has opened up unparalleled opportunities for using data to make better decisions. But even though data are increasingly available to support decision making, the abundance of it has ironically increased the prevalence of gut-based decisions over data-based decisions. >
eCommerce Tips The Quick Check-List To Make Your eCommerce More Trustworthy - Part TWO We've talked about the quick hacks you can implement to make your eCommerce more trustworthy. You know you can't rely only on these, although they do help. You want to make a difference in the long run and build this special relationship with your customers. Trust
eCommerce Tips The Quick Check-List To Make Your eCommerce More Trustworthy - Part ONE [This is the part one of our blog post: The Quick Check-List To Make Your eCommerce More Trustworthy. For part two, focusing on the long-term strategy, click here] Open your Google Analytics and check your bounce rate. Not so great right? People come to your website but they don’t
