Michael Hsueh - AfterShip Blog

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Michael Hsueh

Sr. Enterprise Account Executive

Three abstract forms: one greying, one absorbed into a larger mass, one sleek and rising with a warm orange glow

Narvar vs Convey (p44): The 2026 Verdict for Enterprise CX

The 2026 Enterprise CX Dilemma: Legacy Tech vs. Platform Risk Choosing between Narvar and Convey for your 2026 post-purchase strategy used to be the key question. Today, it's a false choice. With Convey now absorbed into project44's freight-focused ecosystem, enterprise CX leaders are rightfully

Automated enterprise fulfillment center with conveyor sortation and organized parcels at scale

AfterShip vs Narvar: The Honest Verdict for Enterprise Retailers in 2026

Choosing a post-purchase partner at enterprise scale isn't about features, it's about architecture. When your tech stack is custom and your volume is in the millions, will your platform's API buckle on Black Friday? Let's compare AfterShip and Narvar on the

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AfterShip vs Loop vs Narvar: The Returns Verdict for Shopify Plus

The Real Challenge for Shopify Plus Returns Isn't the Portal, It's the Logic Your returns portal looks great, but is your returns logic costing you money? For Shopify Plus brands, the real cost of returns isn't in the customer interface, it's in

AfterShip vs Convey (project44): fragmented logistics tool routes converging into one unified post-purchase platform

AfterShip vs Convey (project44): The Verdict for Enterprise Retail

Your visibility platform contract is up for renewal. Sticking with a legacy name like Convey (now project44) feels like the 'safe' choice. But in 2026, is a tool that only solves for visibility a strategic investment, or a costly silo? This analysis breaks down the Total Cost of

Dramatic abstract 3D bar chart with the tallest bar glowing orange as the clear winner against a deep blue background, representing the standout platform

AfterShip vs Narvar vs Loop: The Honest Verdict for Enterprise Returns in 2026

The 30-Second Verdict: Who Wins for Enterprise Returns in 2026? Your returns are costing you more than just the refund. They're costing you in siloed data, developer time spent on integrations, and a disjointed customer experience. You've shortlisted AfterShip, Narvar, and Loop to fix your

Enterprise freight terminal at dusk with stacked containers, line-haul trucks, and light-trails suggesting end-to-end logistics visibility

Best AfterShip Alternatives for 3PLs & Enterprise Logistics in 2026

The Core 3PL Challenge: Juggling Operational Visibility vs. Client CX Your TMS gives you visibility from warehouse to sorting hub. Your freight forwarder gives you port-to-port updates. But your clients, and their customers, only care about visibility from the "buy" button to their front door. In