Your support team is one of your largest controllable cost lines. If 50 to 70% of their time goes to "Where Is My Order?" inquiries, you're burning your best agents on repetitive tasks. This analysis isn't about which tracking page looks prettiest. It'

Your support team is spending more time answering "Where is my order?" than helping customers with real issues. You know a post-purchase platform is the answer, but which one actually solves the ticket problem instead of just adding another dashboard to your stack? Let's rank