Introducing API & Webhook for facile data sync between applications

Introducing API & Webhook for facile data sync between applications

APIs are becoming key to success for eCommerce businesses. They can help retailers get detailed insights into their customers and offer them products tailored to their needs at the right time.

There are many platforms available in the market that have the potential to help you build more robust and scalable eCommerce solutions. These platforms can be easily integrated with your company’s business structure through an API, irrespective of how complex it may be.

Introducing API & Webhook support

AfterShip Returns Center is working 24/7 to ensure a happy post-purchase returns experience for your customers. Having said that, we are empowering the Returns Center with API and Webhook for seamless integrations.

APIs help streamline business operations and facilitate better customer experiences without increasing the cost significantly. They have been commonly used as a standard practice for sharing data between systems. But since they are a bit resource-sensitive, we are also giving you a lightweight solution - Webhook, for sharing information seamlessly.

Why use API & Webhook?

Both APIs and Webhooks make data syncing between two applications easier using different methods and serving different purposes. Hence understanding how they can impact your business is crucial for driving organizational growth.

Below are a few advantages of using APIs and Webhooks in your business -

  • Generate a smooth & effortless transition between linked applications
  • Use APIs to customize your website content and make it tailored to the needs of your customers
  • Leverage Webhooks for real-time alerts and data warehousing
  • API’s modular architecture streamlines the arrival of new strategies and ideas
  • Save costs, time, and efforts with easy integration of processes
  • Enables businesses to sell rapidly, thereby reducing time-to-market significantly

In a nutshell, the performance of your backend processes driven by APIs or Webhooks can have a significant impact on your bottom line and customer satisfaction.

Note: The rate limit for sending API requests is limited to 10 reqs/second per account. Sending too many requests too quickly will trigger a 429 error code (TooManyRequests).

Refer to this document for more information and get started with the Commerce API services.

How AfterShip Returns Center sends Webhook events?

Whenever a customer submits a return request, the system will trigger a corresponding event by sending an HTTP POST payload to the Webhook's configured URL.

Note: This feature is currently supported only on request.

You can reach out to our customer support ( for an integration request. Once you provide the HTTPS URL, we will integrate this into our Webhook delivery destinations.

If you have any questions or concerns, please do not hesitate to contact our customer support team.