Is your business using the right shipping solution to get your products into your customers' hands?
AfterShip and Easyship are both great shipping solutions, but they have different features that might make one better for you than the other. In this article, we will compare the two platforms so you can decide which is the best fit for your needs.
No matter which platform you choose, shipment tracking will help keep your business running smoothly. You can easily stay on top of your shipments and ensure that nothing gets lost in transit with accurate tracking information.
Keep reading to learn more about the differences between AfterShip and Easyship!
Shipment visibility: Where is your package?
Both Easyship and AfterShip provide customers with shipping information such as the carrier, tracking number, and estimated delivery date. This information is displayed in a dashboard on the website and is also sent to the customer via email. These dashboards allow customers to track their packages every step of the way, and they can also view a history of their past shipments.
The Easyship system automatically checks the shipping address for its users and is included in the monthly fees, so there are no additional fees to utilize this service.
Beyond this, AfterShip also provides your customers with the option to be updated on the shipping status of their packages via SMS notifications or through a mobile app available both on iOS and Android.
AfterShip also uses a set of 7 key statuses and 33 sub-statuses to communicate the precise state of a shipment at any given time. This way, you always have the most accurate and up-to-date information about your shipment, and you will always have the right information on hand to share with your customers.
AfterShip is a robust shipment monitoring technology that assists eCommerce enterprises in easily managing shipments. It provides seamless shipment monitoring via a branded tracking website and alerts customers of delivery updates. AfterShip also provides extensive statistics to help you assess shipment performance.
The shipment visibility feature in AfterShip allows customers to integrate all order information and data into a single uniform list, making it easier to resolve delivery concerns. When combined with the built-in automatic tracking and carrier connection tools, businesses can receive an overview of all their shipments, search and filter orders, and better serve their customers. This service improves communication between AfterShip and its business customers, as well as between companies and purchasers.
By automatically integrating tracking numbers from shopping carts, marketplaces, and CSV files, AfterShip considerably simplifies and speeds up the tracking process. Shipments will be synchronized every three hours after the shop is properly linked.
Analytics and data insights: Time for a deep dive
Easyship offers detailed analytics and data insights to help you make better business decisions.
With Easyship, you can track your shipping costs over time to identify any areas where you might be able to save money. You can also see how your shipping choices impact your bottom line and adjust your strategies accordingly.
In addition, Easyship's data insights can help you understand your customer behavior and optimize your shipping strategies to better meet their needs.
Keeping track of your shipments is critical for creating an excellent post-purchase experience. You may use AfterShip to view shipment metrics to see how well your chosen carriers are doing. You may see and produce reports for tracked shipments, top couriers, top destinations, and exception shipments using shipping analytics. You may also audit the several provided elements.
Aftership sends you frequent information on the number of clicks on links and alerts, which may help you develop focused marketing tactics. Aftership also collects raw data at the corporate level, which may be fed into your systems for large-scale analysis.
With AfterShip, you get data that allow you to evaluate not only the overall delivery experience but also the success of your marketing strategies. AfterShip's analytics provide you with actionable insights into your marketing efforts and post-purchase engagement activities. With this level of data available, you can closely analyze your level of customer engagement and CTR (click-through rate) to optimize your marketing campaigns.
Branded tracking pages
Both Easyship and AfterShip provide you with the ability to customize tracking pages to match their branding. This way, when customers track their packages, they will see your company's name and logo instead of the name of the shipping solution. It is a great way to keep customers connected to your platform and never have to leave your site to check the status of a package.
Easyship provides businesses with access to a host-dedicated tracking page that displays the order's most recent delivery status as well as other essential order data. Furthermore, the room is available to post a discount, promotion, or sale to promote your company.
Instead of a generic carrier website, AfterShip lets consumers create their own customized tracking page. This guarantees that the order status is always available with a single click and minimizes uncertainty. AfterShip monitoring pages that are appealing and well-designed may increase customer involvement and potentially generate further sales. AfterShip has a large marketing and advertising budget. Businesses can use these to provide product suggestions based on their customers' purchasing habits.
AfterShip also offers a simple copy-and-paste template for you to implement an order tracking widget anywhere on their site. This will allow your customers to quickly check on the status of an order with just one click. Your customers will never have a reason to leave your website to check for their order ever again!
Integrations: More connections for your business
Easyship integrates with popular eCommerce platforms such as Shopify, WooCommerce, eBay, and Amazon. This allows you to automate your shipping process and save time by syncing your orders from these platforms directly into Easyship.
Easyship has enabled thousands of eCommerce companies by offering logistical services, technology, experience, and other resources to help them expand globally. Easyship's main way of operation is to allow its clients to select the service that best meets their needs. In general, you must select a Courier; Easyship offers over 250 distinct options for this.
Easyship has developed relationships with several carriers so that its users may benefit from cheaper shipping prices and other benefits that help them manage their shipping operations. Shipping with Crowdfunding Support, Shipping with USB Scale Support, Shipping with Branding, Shipping with Dropshipping, and Shipping with SFP are some of these characteristics.
Then you must create the necessary labels and delivery paperwork. You must also personalize your deliveries, as well as delivery periods and projected or direct dates. Finally, all you have to do is track your shipments and share them with your consumers.
Easyship also offers a range of value-added services and features that are designed to save you time and money. These services include order management, automated shipping labels, and return management.
AfterShip integrates with over 50 eCommerce platforms and marketplaces, including Shopify, WooCommerce, Magento, and Amazon. This allows you to automate your shipping process by syncing your orders from these platforms directly into AfterShip.
AfterShip also offers a range of value-added services and features that are designed to save you time and money. These services include automatic tracking, package tracking, order management, and return management.
At the time of writing, Easyship currently supports carriers that deliver to 27 countries around the world. This includes partnerships with many familiar businesses such as UPS, USPS, FedEx, and DHL. The Easyship website currently lists several other countries where they hope to have shipping services soon, but service is not yet available at this time.
Easyship allows retailers to expand their global sales. Get cheap shipping prices from more than 50 global couriers, or connect your own carrier accounts. Easyship allows you to display precise rates during checkout, including applicable taxes, tariffs, and courier fees for each shipment.
With Easyship, you may leverage warehouses in several places to get your product to your consumers faster while without increasing the strain on your shipping service. Users of the Easyship Plus and Premier subscriptions get access to a variety of options for tracking their shipments, including the ability to create a team with numerous members.
Easyship's global fulfillment network allows merchants to easily compare courier providers, print labels, automate returns, alert consumers, and provide international tracking.
AfterShip, on the other hand, is partnered with 1,018 couriers that can ship to 72 countries across the world. This, of course, also includes larger carrier partners mentioned above, as well as several regional carrier partners in different countries, making it one of the most widely compatible shipping software solutions on the market. AfterShip is also able to intelligently detect a shipping carrier based on the tracking number format. This makes it even easier to track down shipments for both you and also your customers.
AfterShip Tracking is also available as a plugin or extension for WooCommerce. WooCommerce merchants may use AfterShips' tracking services to improve their client experience. It's also a plugin for other online marketplaces like Magneto and Shopify.
Users can quickly import their WooCommerce shipments to AfterShip and view all of the information on a unified dashboard with the help of AfterShip's 'Shipment Visibility' feature.
If your business needs a shipping solution with international reach, or you just want the flexibility to select between several carriers for the best rate and service, then AfterShip is the clear choice for you.
Easyship and AfterShip both offer superior customer service to their clients. Each company offers a wide range of support options to help its customers with their shipping needs. Customer service teams are available 24/7 to answer questions and provide assistance.
Reaching out to several emails and phone numbers for a simple status update takes time when utilizing multiple couriers. All courier inquiries on Easyship are handled by the Easyship customer service staff. From progress updates to store integration issues, we're simply an email, chat, or phone call away.
If you're an existing Easyship user who wants an update on one of your shipments, Easyship will comply. They also take sales queries from consumers searching for a shipping expert.
Both solutions also offer self-service portals where you can find detailed instructions and tutorials on how to use their services. In addition, Easyship and AfterShip have knowledge bases that contain answers to commonly asked questions. You also have the option of live chat support for customers who need help in real-time. If you ever run into a problem, both Easyship and AfterShip have you covered.
Security and compliance
No matter what type of online business you have, security should be one of your top priorities. After all, if your website or app is hacked, you not only put your customers' data at risk, but this can also damage your reputation and cost you a lot of money to fix.
Easyship has created a solution exclusively for handling the taxes and charges associated with the shipment. Instead of merely following domestic regulations, this application allows retailers to lay out the taxes and charges from several nations. This ensures that you service your overseas consumers while adhering to legal regulations.
In response to the rising threats of online security, AfterShip offers all of its clients ISO 27001 certification which is the international standard that lays out the specifications for implementing an ISMS (information security management system). With this certification, you can be sure that AfterShip has met or exceeded the requirements for keeping your data safe.
AfterShip also boasts GDPR compliance which is roughly the equivalent of ISO 27001 certification for countries within the European Union. This is especially important for companies who do a lot of business in Europe, or if you are looking to expand into the European market in the future.
At the time of writing this article, it is unclear if Easyship is ISO 27001 certified.
Pricing: What will it cost you?
Easyship's pricing is based on the shipping volume of your business. For businesses that ship less than 50 orders per month, Easyship charges a flat rate of $5 per month. For businesses that ship between 51 and 500 orders per month, the monthly fee is $25. And for businesses that ship more than 501 orders per month, the monthly fee is $45. They also offer an enterprise plan with custom pricing should your needs go above what is offered for the $45 monthly plan.
Plus and premium subscribers get access to chat assistance and may even utilize their phones to resolve difficulties. This platform provides a 30-day free trial before charging a monthly cost of up to $49. In addition, Easyship features a blog and a wealth of additional tools on its website in case of a problem. The software even provides its users with live and recorded webinars. It is only natural for people to post a positive Easyship review when it provides such an appealing set of features.
On every shipment, you may quickly find the guaranteed cheapest prices from 250+ worldwide shipping carriers. Easyship is your "in" for pre-negotiated discount prices of up to 91% off retail, including USPS and UPS shipping. Alternatively, connect your courier account and utilize your own rates.
AfterShip offers several tiers for their services as well. They offer a free tier that includes all of AfterShip's basic services. This is great for smaller businesses who don't ship products on a large scale, or for businesses that want to test-drive what AfterShip has to offer. They also offer Essentials, Pro, and Premium packages that allow you to ship anywhere from 100 to 2,000 packages a month. Subscriptions can be billed monthly, or annually at a discount.
It goes without saying that you should include the AfterShip Tracking button on your website or online store for optimal coverage. It's free, simple to use, and vastly enhances tracking functionality. If you are an AfterShip client, there are no drawbacks to utilizing it.
Final thoughts: Should you pick Easyship or AfterShip?
So, there you have it. We've compared AfterShip and Easyship side by side to help you decide which shipping solution is right for you.
When it comes to features and benefits, AfterShip is the clear winner. With close to 1,000 carrier partners worldwide, AfterShip provides unbeatable choice, flexibility, and reach to provide you with the best service for your customers.
Both companies offer superior customer service to their clients. You will have access to a wide range of support options to help its customers with their shipping needs. Customer service teams are available 24/7 to answer questions and provide assistance.
If data security is of concern to your business, you can rest assured that AfterShip takes those concerns just as seriously. As a company with compliance certifications in both North America and the EU, you know that AfterShip always has the security of its users in mind.
All things considered, if you are looking for a new shipping solution to help your online business, it's clear that AfterShip is the right choice for you!