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Aasif Osmany

Aasif Osmany

VP of Revenue
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Tired of WISMO? A CX Manager's Analytics Tool Verdict

Your support team is on track to spend another 40 hours this week answering the same question: "Where is my order?". You've seen the dashboards that show you there's a problem, but what if there was a tool that actually helped you fix it,
21 Jun 2026 11 min read
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Which Platform Cuts WISMO Tickets Most? AfterShip vs Narvar vs Malomo

You've probably heard that WISMO makes up 30-50% of all support tickets. There's no traceable source for that number. The first-party data tells a calmer story: Gorgias, across 12,000+ brands, puts 'Where is my order?' at 18% of all tickets; Yuma,
08 Jun 2026 9 min read
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