The Top Wonderment Alternatives and Competitors

When you focus on making the post-purchase experience good for your customers, then that should start with a good post-purchase experience platform. And if you've been looking into this, you've probably come across Wonderment.

Despite Wonderment's popularity and reputation, there are several alternatives on the market that might be better suited for your business. Some of these popular options offer many similar features and capabilities. In addition to these two platforms, you may also want to explore some of the other major competitors. But that means you'll have to roll up your sleeves and dig through tons of information and reviews to determine which platform will be the best fit for your business.

We know firsthand how difficult and time-consuming it is to find this information online. So, we researched for you and compiled a list of the top Wonderment competitors in this post. Let’s get started.

AfterShip is the Best Alternative to Wonderment

AfterShip is the leading global shipment tracking platform, supporting over 1000 carriers worldwide.

With AfterShip, you can easily track your shipments in one place, create automated delivery updates for your customers, and even generate detailed reports on the performance of your shipping processes. AfterShip allows you to optimize customer engagement by tailoring responsive and beautiful tracking pages that are easily accessible from your website. Updates can be found in one centralized and user-friendly dashboard.

AfterShip provides users with a suite of powerful shipping tools that can assist with simplifying shipping operations and improving customer engagement, whether you are searching for a basic solution or something more sophisticated.

What makes AfterShip the best alternative to Wonderment?

AfterShip is a shipping management platform that, while similar to Wonderment, offers greater benefits like flexibility and customization options.

AfterShip allows you to track all of your shipments in one convenient location while also generating detailed reports on your shipping operations. Additionally, AfterShip's responsive and customizable tracking pages give you greater control over customer engagement, helping to improve satisfaction and retention rates.

Compared to the other companies like Wonderment on this list, AfterShip outperforms in several areas, including:

• The number of carriers supported
• Ability to have branded tracking
• Feature to add personalized recommendations
• Support for Instagram feeds
• GDPR Compliance
• Robust shipment notifications
• Useful analytics and insights
• Return items tracking
• An SMB-friendly plan
  

If you're searching for a platform that offers tracking with most carriers, AfterShip is your best bet. However, if you want to explore other options first, here's a list of others available, along with an overview of pricing, features, and ratings at the top of each review.

• WeSupply
• Malomo
• Convey
• ShipStation
• Loop
• Linc
• ShippyPro
• EasyShip
• ClickPost
• Narvar
• Parcel Perform
  

WeSupply

Cost: Starting at $9 per month

Top features:

• Real-time shipment tracking
• Branded tracking
• Flexible returns rules
• Status Tracking

Capterra rating: Not current reviews

WeSupply is a comprehensive shipping and tracking platform that can help you optimize your shipping operations for faster delivery times, higher customer satisfaction, fewer lost shipments, and more. With WeSupply, you can easily manage all of your shipments in one convenient location and set up branded tracking pages with custom status updates to keep customers informed throughout the entire delivery process.

Additionally, WeSupply offers flexible returns rules that allow you to easily issue refunds and manage exchanges, while their robust analytics tools give you deeper insights into your shipping operations so you can make changes as necessary.

Compared to Wonderment, WeSupply is a more comprehensive solution, offering all of the features you need to ship and track your packages quickly and easily.

Malomo

Cost: Starting at $99 per month

Top features:

• Alerts and Notifications
• Delivery Record
• Tracking Status
• Integration with Website

Capterra rating: No current reviews

Malomo focuses on the customer experience. Ideal for direct-to-consumer brands, their customer notification tools and tracking pages make it easy. Malomo offers brands an improved shipment tracing experience with notifications, order status tracking, and integrations.

Users typically lean toward Malomo when they are looking to build more of a brand presence. Two of their most advantageous features are customizable tracking pages and automated customer notifications—both lets you build a stronger, more consistent experience for your customers.

Their 30-day free trial provides you with minimal access to the features, including a limited number of integrations, webhooks, and connections to carriers. You can upgrade to their paid options starting at $99 per month. With this tier, you can customize the experience more significantly than with the free option.

Malomo is a great Wonderment alternative for businesses that want to focus on brand-building and see post-purchase as an important part of the customer journey.

Convey

Cost: Not publically available

Top features:

• Alerts and Notifications
• Branded tracking pages
• Tracking Status
• Integration with Website

Capterra rating: No current reviews

Convey is a provider of delivery experience management software that helps businesses connect disparate processes and data from shipping companies.

The software gathers scattered carrier data from across the globe, organizes it, and intelligently connects it to all stages of the customer journey. Convey also boasts many other capabilities to uphold brand expectations, including branded tracking, dynamic order updates, and more.

Compared to Wonderment, a key strength of Convey is its extensive carrier network and its ability to gather data from multiple sources. This allows businesses to stay up-to-date with their shipments, even if they are being sent across different carriers.

Among the renowned companies that use Convey are Walmart, UncommonGoods, Indigo, and Bobybuilding.com.

Loop

Cost: Not publically available

Top features:

• Returns management
• Automation
• Advanced analytics

Capterra rating: No current reviews

Loop is primarily a returns management software businesses use to streamline the returns process. Its features include automated claims processing, intelligent refund guidelines, and advanced analytics for rate comparisons. The reason it makes it on this list is because of how much Loop focuses on the post-purchase experience as a whole.

Compared to Wonderment, Loop is a great choice for businesses that want to reduce their return rates and overall costs while providing a more streamlined experience for customers.

Some of the key strengths of Loop include its robust automation capabilities and extensive reporting and analytics tools. With these features, you can save time in managing returns and have a more data-driven approach to improving your shipping operations.

Whether you're an online retailer, a direct-to-consumer brand, or another type of business looking for easy shipping management solutions, Loop is a great option to consider. With its robust automation and analytics capabilities, you can easily track and monitor your shipments more effectively.

Linc

Cost: Not publically available

Top features:

• Alerts and Notifications
• Tracking Status
• Post-purchase order support

Capterra rating: No current reviews

Linc is a comprehensive shipping and tracking solution that helps businesses optimize their shipping operations for fast delivery times, increased customer satisfaction, fewer lost shipments, and more. With Linc, brands can easily manage all of their shipments in one convenient location and set up branded tracking pages with custom status updates to keep customers informed throughout the delivery process.

To top it off, Linc also offers tools tailored to improving the post-purchase experience. Their integrations with popular customer service platforms make it easy to resolve any order issues that arise. At the same time, their robust analytics tools give you deeper insights into your shipping operations so you can make changes as necessary.

Unlike Wonderment, Linc is a more comprehensive shipping and tracking solution that helps businesses optimize all aspects of their shipping operations for improved customer satisfaction, faster deliveries, fewer lost shipments, and more.

ShippyPro

Cost: From €29 per month

Top features:

• Invoice Management
• Order Fulfillment Software
• Order Tracking
• Returns Management
• Shipment Price Calculation

Capterra rating:4.5 (35 reviews)

ShippyPro eCommerce shipping software provides an easy way for online companies to manage their shipments, tracking, and returns. It connects to 70+ Marketplaces and 160+ Courier options in 120 countries so your business can run smoothly.

Here are some comparison points to consider between Wonderment and ShippyPro:

• With ShippyPro, you can generate shipping labels in bulk, keep track of all your shipments with a tracking dashboard, upload your return policy, AND create a bespoke return module.
• ShippyPro starts at only €29 per month compared to Wonder's higher starting price.
  

ShippyPro is a great Wonderment alternative for businesses that centralize their business in Europe and want to connect to marketplaces and couriers worldwide.

EasyShip

Cost: A limited free plan and paid plans starting at $29 per month

Top features:

• Shipping Labels
• Shipping Management
• Transportation Management Software
• Warehouse Management Software
• eCommerce Management

Capterra rating: 4.2 (199 reviews)

Easyship does its best to stay true to its name by offering a simple shipping experience. This platform is a user-centric product that makes the complicated world of cross-border shipping and logistics more accessible.

EasyShip is a great option for businesses that want to streamline their cross-border shipping and logistics process. Notable features include exclusive rates from leading couriers, on-demand pickup requests, and an active dashboard to track shipments.

ClickPost

Cost: Not publically available

Top features:

• Activity Dashboard
• Alerts/Notifications
• Delivery Tracking
• Dispatch Management
• Order Management Software
• Order Tracking
• Proof of Delivery
• Reporting/Analytics

Capterra rating: 4.3 (12 reviews)

ClickPost is designed specifically for eCommerce companies. By providing customers with the best shipping experience possible, ClickPost helps businesses increase conversions and sales. To achieve this goal, they rely on a combination of features that are both useful and easy to use.

ClickPost's customers can send updates on their product whereabouts through Email, SMS, or WhatsApp. ClickPost also has an easy-to-use dashboard that allows users to integrate with multiple carriers and track shipments.

ClickPost offers every potential customer a free product demonstration so that they can decide if the platform is appropriate for them. Also, ClickPost's pricing is not readily available on the website; however, speaking with a team member provides all of the information you need regarding pricing.

If you are looking for an alternative to Wonderment that offers seamless eCommerce shipping, tracking, and dispatch management, then ClickPost could be the right option. ClickPost is a great Wonderment alternative for businesses that want a better way of communicating with their customers through flexible notifications and alerts.

Narvar

Cost: Free trial, starts at $99/month

Top features:

• Advanced Delivery Notifications and Tracking
• Simple Returns Management
• Robust Delivery Analytics

Capterra rating: 4.6 (1,260 reviews)

Narvar is another great alternative to Wonderment, particularly for businesses that want advanced tracking capabilities and a streamlined returns management system. With easy-to-use tools for monitoring shipments and returns, as well as powerful reporting features to help you measure your performance, Narvar is a solid choice for any business looking to streamline its shipping and logistics processes.

Wonderment falls short in comparison to Narvar because of its lack of features. With shipments being difficult to track and notifications not being sent in real-time, businesses will have difficulty knowing where their product is. Additionally, customers request returns frequently, but with the complicated return management system Wonderment has set up, it's more difficult than necessary for customers to process these requests.

This can be a great choice for businesses looking to take their shipping and logistics processes to the next level.

ParcelPerform

Cost: Pricing is not publically available

Top features:

• Alerts/Notifications
• Delivery Record
• Status Tracking
• Website Integration

Capterra rating: No current reviews

Parcel Perform allows businesses to design customer journeys from start to finish that is streamlined for logistics operations. In addition to various data integrations, Parcel Perform comes with parcel tracking, delivery notifications, and performance reports specifically designed to help business enhance their shipping processes.

Parcel Perform integrates with over 800 carriers, so you don't have to change a thing about your shipping process. While pricing isn't available to the public, there is a free trial and many articles that can help get you started.

Parcel Perform is a Wonderment alternative that gives businesses complete control over the customer journey.

What is the best Wonderment Alternative?

AfterShip offers more features than Wonderment, is better integrated, and provides excellent customer support. Post-purchase experience plays an important role in success; AfterShip excels in this area whether you're a small business or a large enterprise.

Depending on the specific needs of your business, Wonderment might not be the best option for you.

Although all the tools we discussed have eCommerce integration and order management, each differs in other crucial areas. These variances make some of them more advantageous for your specific business goals.

With this guide, you can explore Wonderment alternatives that might be a better fit for you. Wishing only the best on your eCommerce journey!