AfterShip Launches Strategic Partner Program

Jessica Hulett -

In the eCommerce ecosystem, partnerships play a critical role in driving growth and enhancing customer experiences. When tech, agency, logistics, and platform partners work together, mutual customers benefit from high-performing tech stacks, cost savings, and solutions to their biggest growth challenges. 

At AfterShip, we take pride in our extensive partnerships with thousands of leading technology and service providers in the digital shopping and retail industries. To further empower our current partners and cultivate more mutually beneficial relationships, we are excited to announce the launch of our new strategic partner program. Learn who we partner with, the benefits of partnering with us, and how to get started. 

AfterShip Partner Program: Who we partner with

We partner with technology and service providers across the eCommerce ecosystem, including:

Technology partners

A unified back end is crucial for building customer experiences that drive growth and retention, and that starts with a fully connected tech stack. We have a lofty goal when it comes to our technology partners. We want to ensure that AfterShip’s products are connected to any tool or app in a brand’s tech stack, increasing value for our customers and their customers.

Technology partner spotlight: AfterShip x Attentive

AfterShip's integration with Attentive enables sophisticated SMS flows to engage shoppers and provide real-time shipping, tracking, and return status updates. This partnership gives brands the tools to engage shoppers with proactive communication, reduce WISMO tickets, and fuel repeat purchases and sales.

"We are beyond grateful to work with the AfterShip team and to bring crucial shipment data to our mutual customers,” says Carina Shahin, Sr. Partner Manager, Integrations at Attentive. “This truly increases the success of their marketing programs. We look forward to all of the innovation and collaboration of our teams in the future!"

Agency partners

Most established and emerging brands leverage professional services to scale important elements of their business. That’s why we’re building a roster of best-in-class retail and eCommerce agency partners who can support our customers' biggest needs. Through these partnerships, we make agency life a little easier, too, by helping our partners build the right tech stack for their customers. 

Agency partner spotlight: AfterShip x Acadaca

AfterShip’s partnership with full-service digital eCommerce agency Acadaca helps them empower clients with comprehensive eCommerce solutions while building additional revenue streams and new billable services. 

“AfterShip plays a significant role as a SaaS partner for Acadaca,” says Jason Feingold, CEO and Founder. “AfterShip's agency program utilizes their consumer data to identify which of our clients can benefit the most from their products. Once we find a compatible match, AfterShip provides the necessary insights to present its solutions to our clients, along with ROI guarantees.”

Logistics partners

With the most developed tracking API in the industry, we take pride in partnering with more than 1,100 carriers, 3PLs, and other logistics providers. Together, we ensure that packages get from point A to point B with full visibility. 

Logistics partner spotlight: AfterShip x Happy Returns

The AfterShip and Happy Returns integration enables a scalable, convenient, multi-touchpoint returns solution that benefits retailers, merchants, and customers. Through this partnership, we help brands reduce their carbon footprint with aggregated shipping by offering consumers convenient box-free, printer-free returns.

“What we appreciate most about our partnership with AfterShip is their commitment to the end consumer experience is equal to ours, and their data-driven approach to building a powerful integration has us excited about the future of reverse logistics in retail,” says Chris Schwager, Partnerships Manager at Happy Returns. 

Platform partners

eCommerce wouldn’t exist without our trusted platforms. We partner with eCommerce platforms to ensure that all of our products and features meet the needs of our mutual customers.

AfterShip has extensive eCommerce platform capabilities, with over 25 integrations across our product suite. We partner with the leading platforms, including Shopify, TikTok Shop, BigCommerce, Magento, and Salesforce Commerce Cloud.

Platform partner spotlight: AfterShip x TikTok Shop

Designed for TikTok Shop, AfterShip Feed makes product listing and order fulfillment easy for sellers on the platform. This integration automates product listing, pricing, inventory, and order syncing to save time and resources for merchants.

"Working with AfterShip has been fantastic. Their attentiveness, focus on enhancing the customer experience, and continued support of our key initiatives has been paramount. They've been a great partner, always being one of the first to adopt new solutions and move with velocity. I can't recommend the AfterShip team enough — their dedication has been instrumental in numerous sellers' success on TikTok Shop," says SangHa Park, Global Product Partnerships at TikTok Shop.

Benefits of becoming an AfterShip Partner

There are many benefits to partnering with us. Here are some of the highlights:

  • Dedicated Partner Manager: Leverage a go-to resource for all your partnership needs.
  • Co-marketing opportunities: Share your expertise through guest blogs, eBook contributions, and webinars.
  • Events: Participate in and sponsor AfterShip-owned events.
  • Access to our Sales and CSM teams: Provide in-depth training so we know when to recommend your services.
  • Commission: Earn 15-30% for closed-won leads referred to AfterShip.
  • Leads: Secure quality referrals through our industry-leading co-selling program.

As you introduce more qualified leads and new customers to AfterShip, you will graduate through our partner tiers and unlock even more benefits. 

Learn more about AfterShip’s Partner Program

Are you already an AfterShip Partner? Not a partner, but interested in learning more? Join us on September 17, 2024 at 2pm EDT/11am PDT at our first Partner Townhall!