Dealing with returns is one of the most challenging tasks in eCommerce.
It will affect your customer experience, operational efficiency, and, ultimately, revenue. Fortunately, return management has emerged to streamline the process of returns, improve the user experience, and ease the longstanding business problem of returns and refunds.
As you browse different returns management software, you might read about Returnly. It’s definitely a great tool, but it’s not the only player in the field. With that, we curated a list of Returnly alternatives so you don't have to waste your time surfing different sites. Let’s get into the content!
AfterShip Returns Center is the #1 alternative to Returnly
AfterShip Returns Center features a one-of-a-kind tracking management API for a smooth returns experience. The API enables you to provide branded return experiences to your customers in order to increase brand recognition.
The AfterShip Returns Center API is one of the best on the market, with 99.9% uptime and a 10% refund guarantee. The reliable API has been integrated with over 995 carriers for a single-window shipping and tracking experience.
With AfterShip Returns Center, you can manage all of your returned products in one place, automate return emails and reimbursements, and even provide return shipping labels to your customers. You can even specify parameters for the return route to guarantee that your goods are delivered to the correct location at the lowest possible cost.
Still, the only way for you to choose the perfect return management software is to consider first the platform's capabilities. We are convinced that AfterShip Returns Center will keep its place in the hallowed halls of greatest returns management software. Let’s dive in to find out what makes AfterShip Returns Center stand out from other competitors.
There are several areas where AfterShip Returns Center is a notch above other alternatives. This includes:
- Multilingual returns pages
- Returns management portal
- API integration
- Non-returnable rules
- Automation rules
- Customer time-zoned based SMS notifications
- Simple set-up of refund and exchange settings
To see for yourself how our industry-leading returns management software can enhance your returns process and your eCommerce business as a whole, contact us to book a demo.
Returnly is an excellent returns tool for effective eCommerce returns processing. However, as eCommerce firms expand, so does the difficulty of providing clients with the greatest possible after-sales experience. In lieu of this, most online retailers are seeking alternatives that offer faster, cost-effective, and better reverse logistics. If you own an eCommerce business, keep reading and use the guide below to go straight to the reviews.
Cost: Starting at $0/month
- Create and track return merchandise authorizations
- Email return labels directly to your customers
- Receive and restock returned items
Capterra Rating: 4.8 (72 reviews)
Ordoro provides a record of the transaction and enables you to follow the status of the products being returned to the customers. During this procedure, you may specify which line items from the original order — their corresponding amounts — are to be returned, create return codes for such line items, and designate a replenishment location for them to be returned to. But for people who are not tech-savvy, this software might be hard for them to navigate.
Ordoro is an excellent Returnly alternative for businesses that want to create return merchandise authorizations directly from the original order of customers.
Cost: Starting at $29.96/month
- Return forms
- Return rules
- Return combinations
- Return analytics
- Drop–off point map
Capterra Rating: 4.5 (35 reviews)
ShippyPro is compatible with 166 shipping firms and more than 70 sales channels. A branded return and refund tracking platform enables customers to quickly lodge return requests and track their returns. Unfortunately, customer help is only available via chat, making it difficult to correct serious system faults at times.
ShippyPro is an excellent alternative for businesses that want to automate the return process by creating return rules and embed the return portal directly inside their website.
Cost: Starting at 95$/month
- Refund of returns
- Restock on return
- Add comments & address details of the customers
- Quickly sort through your returns list
Capterra Rating: 4.4 (247 reviews)
OrderHive's outstanding inventory management and eCommerce automation tools can be extremely useful for improving your returns process. For instance, customers can finalize a pickup date, and merchants can assign to which warehouse they want to send the returned item. When a returned product passes all quality checks, RMA criteria, and other approvals, the reimbursement procedure begins. The only downside of this platform is the limited analytics and reporting features.
Orderhive is a great alternative for businesses that want to have speedy return approvals, pickup, and transportation processes.
Cost: Pricing is not publicly available
- Branded Interface
- Personalized recommendations
- Expanded shipping options
- Returns tracking
- Optimized carrier selection
Capterra Rating: 4.4 (30 reviews)
The Narvar Returns premium post-purchase experience platform uses data science to assist businesses in continually engaging, upselling, and retaining consumers after the purchase. With Narvar Returns, retailers can go one step further in their customers' post-purchase experience. On the other hand, Narvar exclusively processes variant-based replacements, in which a consumer can exchange an item for a different size or color of the same item, rather than processing exchanges for products of different pricing.
Narvar is a great alternative for businesses that need access to the most cost-effective delivery option, from same-day courier pickup to store drop-off.
Cost: Starting at $182.86/month
- Access to refund history, paid refunds, and client reasons for refunds.
- Automatically update the sales channel with the return and refund details.
- Additional refund amount
- Returns reporting
Capterra Rating: 4.1 (42 reviews)
Veeqo offers a flexible returns management system, allowing you to make full or partial refunds for particular purchase items. Depending on the item's state upon return, you can also change the reimbursement amount. Sadly, numerous technological obstacles emerge since stock needs to be combined separately for various vendors.
Veeqo is a great Shippo alternative for businesses that want to pinpoint how to reduce returns by digging deep into the common reasons for customers that return their orders.
The Clear Solution? AfterShip Returns Center
Return management software is crucial for the success of your eCommerce company since it boosts customer satisfaction and loyalty. AfterShip Returns Center is clearly the superior alternative for automating and improving your returns management. It's efficient, affordable, and just simple to use.
However, at the end of the day, weeding among Returnly alternatives is about having a realistic grasp of your goals, needs, and budget rather than choosing the best or worse. Make sure that you select a platform that hits all the right spots for your eCommerce business.
If you want to give your customers an engaging return experience to retain brand loyalty, equip them with AfterShip Returns Center.
Ready to give it a try? Contact us to book a demo.