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On Track

On Track is a new blog series that provides eCommerce retailers and merchants with actionable tips to help them succeed. From industry insights to product advice, AfterShip On Track shares the latest news and trends in eCommerce.
On Track: 5 Tips to Enforce Your Return Policy
Returns

On Track: 5 Tips to Enforce Your Return Policy

In the current retail climate, eCommerce brands and merchants must place increased value on designing returns policies that protect their bottom line and set clear expectations. Increasingly, customers expect more from their buying experience, and companies must take proactive steps to meet those expectations. By creating an efficient return policy
May 8, 2023 5 min read
On Track: Turning Returns into an Additional Source of Revenue
Returns

On Track: Turning Returns into an Additional Source of Revenue

📊Key Insight: Returns can be confusing and sour a customer's experience. Go beyond your customer’s expectations and create another touchpoint for customers to shop anew. As customer journeys evolve and become more complex, returns become ever more crucial. Seamless return experiences mean minimizing the risk of confusion while contributing
Mar 15, 2023 5 min read
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